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Customer success and service masterclasses

We believe learning shouldn't be limited to a conventional classroom. That’s why we provide a broad selection of training programmes through self Learning platforms. We bring together professionals from diverse industries, fostering collaboration, knowledge exchange, and valuable networking opportunities.

Cultural sensitivity in customer service

Learn cultural sensitivity practices to excel at customer service.

Price: R 199

Customer communication essentials

Develop your communication skills to provide exceptional customer support.

Price: R 199

Customer service fundamentals

Get started with the basics of providing excellent customer service.

Price: R 199

Do you have these four essential customer service skills?

Boost your team's skills with engaging customer service training.

Price: R 199

Handling difficult customer service scenarios

Maneuver through challenging customer service scenarios with
care and tact.

Price: R 199

Optimizing customer communication across channels

Communicate effectively with customers through different channels.

Price: R 199

Soliciting and responding to customer feedback

Sharpen your skills at seeking out and reacting to customer feedback.

Price: R 199

Working with 
upset customers

Get a step-by-step action plan to turn unhappy customers into satisfied ones.

Price: R 199